ABBRA – American Boat Builders & Repairers Association

Step Up to Supervisor


ABBRA is pleased to announce “Step Up to Supervisor” a new and unique class that will help your fledging supervisors adjust to their new position quickly and with the confidence needed to succeed

When you attend ABBRA’s Step Up To Supervisor class you’ll learn how to:

• Create a service culture
• Boost productivity and profitability
• Reduce costly and disruptive employee turnover
• Attract top talent and retain them
• Fully engage your team
• Improve customer relations
• Navigate ethical dilemmas

Participants will be able to:

• Quickly resolve real-time situations commonly faced by new managers
• Create a culture of commitment rather than compliance
• Build productive relationships
• Set a clear strategy for their personal leadership development
• Mediate issues between team members
• Focus and inspire team participation by defining success
• Decrease the stress level commonly associated with change

Topics covered will include:

• Communications
• Time management
• Financial management
• Establishing goals
• Project planning
• Delegation
• Mentoring
• Team building and motivation
• Setting boundaries
• Cost controls
• Inventory controls
• Performance feedback
• Compliance issues

Who should attend? Anyone in your company who has just moved into a supervisory role, or is about to. Any supervisor or manager who will be moving an employee into a supervisory role.

Next Course Offering

The next course will be held in March 2019 in the Boston area. Venue and date to be confirmed.