Offered jointly with the American Boat Builder and Repairers Association (ABBRA), the Marina Service Managers (MSM) course offers marine-service centers and boatyards up-to-date service- and repair-related material. IMI's expert instructors provide participants with pointers in such non-technical topics as human-resource development, financial controls, customer relations, project management, job estimating, warranty insurance work, marketing and sales, and more. The program is designed specifically for marina-service and repair managers. The MSM course partially fulfills the educational requirements leading to ABBRA's Marine Service Manager Certification.
FEES: $2,495 (members), $2,995 (non-members) includes 3-nights lodging, Opening reception, closing dinner, breakfast and lunch daily.
Apply online for this course at https://www.marinaassociation.org/msm-app.php
For more information on MSM Certification please visit http://www.abbra.org/service-management
